I used to LOVE Chipotle, maybe approaching your level, but I've completely stopped eating there.
The food quality and service have both deteriorated so much that it's unrecognizable. RIP. Another example of enshittification, along with Google and so many formerly great things.
Have you heard about the new restaurant concept Steve Ells is making in NY?
https://foodondemand.com/02262024/chipotle-founder-steve-ells-wants-to-change-the-way-restaurants-operate-with-kernel/
A conversation
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Same here. The quality went to shit, and the people they've been hiring lately in my upscale part of town are literally high, can barely communicate despite being native English speakers, and still mess up orders while I"m standing in front of them giving direction.
Costs up. Quality down. Service sucks!
I can do a better bowl at home, and don't mind the cooking. It's rice and beans for heaven's sake... peasant food IMO>