If you get pulled over by a cop, and dont wanna paid the ticket, give him 20$. If somone has a problem in the store they can take it out, if not they can get a fist in the face. No smiling, no nodding no teambuilding idiotism. If I really piss somone off I do expect tu be punched in a face, and no law suits or shit. That IS the Balkan way. You cant turn a balkan guy into a WallMart or McDonalds employe.